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iIot website no longer supports HTML downloads for large files because it is unreliable.
Basically we provide a pre-configured unique account you access your download using FTP.
Download the xxxSiteManager file in your downloads section, import it into FileZilla, connect using the newly added account and follow the Setup or Download guide included with your downloads.
Please view this video or this video as examples of this process.
If you made a previous purchase please observe the order ID numbers that will identify which products are provided for download against each order you placed.